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NEW RETAIL SHOWROOM
We have now moved to larger premises:
44 Front Street
STANHOPE
Co Durham
DL13 2UE
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Rug Care
Cleaning
When using a vacuum to clean your rug always use the nozzle attachment as the strong suction on some cleaners may damage the pile.
Stains
Spills should always be cleaned immediately. Blot stains on your rug with a dry absorbent cloth or gently wipe with warm water. Never use harsh detergents or chemicals. Please refer to a specialist for all other cleaning.
Shedding
This is a natural process which occurs when a rug is new and is not a defect. Avoid pulling yarn knots out of surface pile. Clip them off even with rug surface.